Seven Sins of IT: Choppy Changes

As a kid, my dad liked to teach me life lessons. Some of these came in typical ways, like how to tie your shoes or how to ride a bike, while others were more unconventional, like the rules of comedy. Rule one (and to be honest, I’m not sure we ever got past this rule) was timing […]

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Seven Sins of IT: Shaky Standards

When your business was started, standards were established. These standards may have been regarding your core values, customer experience, employee expectations, and the list goes on. When technology was introduced into your company, standards for that were likely set as well. Are these standards being upheld? Are they updated? Are they even established? Here’s the […]

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Seven Sins of IT: Missing Metrics

As a business leader, you know the importance of metrics. The flowery stuff doesn’t matter: show me the numbers. Show me the impact this will have on my business. If you can’t back up what you’re proposing with cold, hard stats, I’m not interested. Sound familiar? Here’s the thing: stats can be flowery, too. There […]

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Seven Sins of IT: Subpar Scheduling

Once your IT is set up, what happens next? Is there talk of scheduling another visit, or does your IT service provider leave your parking lot, never to be heard from again? Is that the level of service you’re wanting from your technology provider? If your provider is only interested in selling you technology solutions, […]

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Seven Sins of IT: Poor Performance

Of course, no one likes anything performing poorly. Whether it’s an off-key singer at the café or a fumble from your favorite athlete, it’s practically universal that all people dislike a poor performance. As a business owner, it’s vital to know this fact in order to keep your business booming. How can your business have a […]

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Who Should Win Great HEART Give? Week 3

For 24 hours only, you have the opportunity to vote online! Who should be the winner of Great HEART Give 2016 and receive the $10,000 technology grant from Heart? NOTE: You may only be able to vote once per device on this poll. Each voter should plan on using a separate device to cast their vote. When […]

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Who Should Win Great HEART Give? Week 2

Make sure you vote today! Which Great HEART Give 2016 finalist should win the $10,000 technology grant from Heart? NOTE: You may only be able to vote once per device on this poll. Each voter should plan on using a separate device to cast their vote.   All votes are verified manually to ensure they were cast in […]

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Great HEART Give Week Two Voting

Welcome to Week 2 of Great HEART Give Voting! Last week was such a success through Facebook likes, Business After Hours, and online polls. We are looking forward to keeping the energy high and the competition strong as we head into our second week of voting! Here are the details on this week’s voting: SOCIAL MEDIA TUESDAY […]

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